Former FBI lead hostage negotiator Chris Voss reveals the counter-intuitive techniques he developed for life-or-death negotiations — and shows how they apply to salary talks, business deals, and everyday persuasion. The key insight: humans are not rational actors, and the best negotiators use emotional intelligence, not logic.
A behavioural economist reveals the hidden forces that shape our decisions — and why we repeatedly make the same irrational choices despite knowing better.
An exploration of the power of intuitive snap judgments — when they are reliable, when they fail, and how thin-slicing works in experts and everyday people.
An economist and a journalist explore the hidden side of everything — using data and economic analysis to expose unexpected truths about sumo wrestling, real estate agents, crime, and parenting.
A psychologist argues that the explosion of choice in modern life, while seemingly liberating, actually produces anxiety, paralysis, and dissatisfaction.